Which sites are open? You can search to see if your local restaurant is open on the website or on the restaurant's Facebook pages.
What hours are they open? Some of our opening times may be slightly different whilst we continue to operate with social distancing policies in place. While we are trying to keep our websites as update to date as possible, for the most accurate opening times please call the restaurant or pub directly, or again check the Facebook site.
Are bookings being taken? Yes, we highly recommend that if you want to visit one of our restaurants/pubs, that you book ahead to make sure that we can accommodate you and your family safely.
Where are bookings being taken? To make a booking you can book online via the website, or app if the restaurant has one. Alternatively, you can contact your local restaurant directly.
Are walk ins allowed? Whilst we will always try and accommodate walk ins, due to social distancing measures this may not always be possible, or may incur a long wait. We strongly recommend for your own convenience that you book ahead. We take bookings on the day so even if it’s a last minute treat it's worth booking ahead.
How are you supporting the Test & Trace scheme? As well as fully supporting the Government’s NHS Test & Trace scheme, it’s really important that we continue to collect our own track and trace data. By doing this we will be able to contact any affected guests and team members as quickly as possible in the event of a COVID outbreak. So if you're visiting us without having booked in advance you'll be asked to scan a QR code to register your contact details. Your data will not be used for any other purposes and will be disposed of securely within 21 days of your visit.
Do I need to wear a facemask? It is now mandatory for guests and team members to wear a face covering when moving around our bar and restaurant. It is not necessary to wear a mask when seated at your table This does not apply children under 5, or for guests with medical exemptions. Thank you for your co-operation. The rule does not apply to team members operating behind a screen e.g. a carving deck or where there is a 2m separation from our guests e.g. serving behind a bar.
Are you offering bar only service as well as food? Yes, you are welcome to come for drinks, however following government guidelines, you will need to be seated during your visit. We suggest you book ahead to avoid disappointment.
What is the maximum party size? The safety of our guests and team members is our top priority. In order to keep everyone safe we are only able to accept bookings of a maximum of x6 people.
Children and babies need to be included in the maximum number per booking as per above, except in Scotland for children under 12 years of age.
If the number of people in your household exceeds the maximum numbers above, please contact your local Toby Carvery to make an enquiry about a larger booking.
Is your beer garden open? Our beer gardens will be open but social distancing measures will be in place to make sure everyone can enjoy them safely. We remind guests that we operate a full table service only in our garden and outdoor areas.
Are you doing takeaway? We offer several different takeaway and delivery options. You can purchase through our apps or online; and a number our sites partner with Just Eat and Deliveroo to offer a to your door delivery service.
Are play areas going to open? For the safety of all our guests, especially the younger ones, and in accordance with government guidelines, all play areas will for the time being, remain closed.
Are your hotels open? Our Inn Keepers Collection Hotels are open in the UK, with the exception of Alderley Edge.
Are you accepting cash or card only? For the safety of our team we are asking all guests, wherever, possible to pay by card or contactless methods. We accept, contactless card payments up to £45, Apple Pay & Google Pay, or you can download our app and pay at the table.
How far in advance can I book? We are currently accepting bookings for next month.
Are you taking bookings for Christmas? Our Christmas bookings will be available to book soon, so keep your eyes peeled to secure your festive table!
Are children welcome? Yes, children are welcome when accompanied by adults. We do however ask that they are supervised at all times and remain seated at the table to allow our teams and guests to safely move about the restaurant whilst observing social distancing.
Are you taking bookings for private parties? We aren't currently taking bookings for private parties, we will review this as the government guidance changes on group sizes.